Last Updated: September 13, 2024
At ROT Doctor (“we,” “us,” “our”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, rotdoctor.co (the “Site”). By accessing and using our Site, you agree to the terms outlined in this policy.
1. Information We Collect
A. Personal Information
When you use our Site, we may ask you to provide certain personally identifiable information. This may include:
- Name: To identify you and personalize our communications.
- Email Address: To contact you regarding your inquiries or for marketing purposes if you opt-in.
- Phone Number: For customer support and direct communication.
- Address: Including state, city, and ZIP code, to tailor our services to your location.
B. Usage Data
We collect data automatically as you interact with our Site. This includes:
- IP Address: To identify your device and analyze trends.
- Browser Information: Type and version to ensure compatibility.
- Pages Visited: To understand which parts of our Site are most frequently accessed.
- Date and Time of Visit: To monitor Site activity and performance.
- Device Information: To enhance user experience and troubleshoot issues.
C. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and gather insights. These include:
- Cookies: Small text files stored on your device that help us remember your preferences and provide a personalized experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect some functionalities of our Site.
- Web Beacons: Tiny electronic files embedded in our Site or emails that help us track interactions and gather statistical data.
2. How We Use Your Information
We use the information we collect to:
- Operate and Maintain: Ensure our Site runs smoothly and efficiently.
- Enhance Your Experience: Personalize content and improve user experience based on your interactions.
- Analyze Usage: Understand how our Site is used to make data-driven improvements.
- Communicate: Provide customer support, respond to inquiries, and send updates, newsletters, and promotional information (if you have opted-in).
- Prevent Fraud: Detect and prevent fraudulent or unauthorized activities.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your data with third-party providers who assist us with services such as hosting, data analysis, and customer support. These parties are obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
4. Data Security
We take your data security seriously and employ various measures to protect it:
- Online Security: Your information is encrypted during transmission using industry-standard secure protocols (look for “https” in the URL and a lock icon in the address bar).
- Offline Security: Access to personal information is restricted to authorized personnel only, such as those involved in billing or customer service. Our data storage systems are maintained in a secure environment with appropriate safeguards.
5. Your Privacy Rights
Depending on your jurisdiction, you may have specific rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Objection: You can object to the processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us using the details provided below.
6. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
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